2025

Medical practices are undeniably busy places. Physicians have incredibly limited time, and administrative staff often juggle multiple roles. Despite this, attracting new …

Most of us didn’t go into medicine thinking about branding or strategy. We went into it to care for people. That was …

Attitudes about work among Generation Z (those born roughly between 1997 and 2012) diverge from previous generations—namely Baby Boomers (1946–1964), Generation X …

Language is a powerful internal influencer. You use language to communicate with yourself, just as you do with others. Language is the …

In contemporary health care, patients may turn to Dr. Google to find out what’s ailing them. But nothing can replace the human …

Have you ever marveled that a new patient will share with you their most intimate secrets just minutes after you initiate their …

While physician interactions drive a practice’s profitability, an integral web of medical assistants, RNs, front desk and customer service coordinators, and accounts …

Symptom invalidation can cause emotional harm, healthcare-related distress, behavioral changes, and diagnostic delays, worsening health outcomes. Clinical encounters with uncertainty are increasing, …

Making your living as a physician in private practice—that is, a practice wholly-owned by doctors rather than by a hospital, health system …

Many in the health care industry are promoted into leadership roles without the benefit of leadership or management training and are then …